QUESTIONS AND ANSWERS.


PRODUCT | What materials is Aquma made of?

Glass and bamboo.
100% sustainable and recyclable materials


PRODUCT | What are the benefits of buying the Aquma bottle?

Besides creating or maintaining the habit of staying hydrated, it is an environmentally friendly product. For each bottle purchased, 10 m2 of rainforest are preserved hand in hand with o2reserve, an organization that works for the conservation of a majestic region located in Colombia. 

This is thanks to a partnership with O2reserve, a company that works for the management and conservation of ecosystems.

And as an additional detail, you will receive an email with an e-calendar of 25 Eco-Days. It contains ideas of activities that will help you contribute to the care of the environment and your health. If you do not receive your calendar, please write to us at info@aquma-bottles.com 



PRODUCT | What to do if the product arrives damaged or worn?

No worries, in the contact tab write all the information to analyze your case as soon as possible.



PRODUCT | How long can my bottle of Aquma last?

Up to more than one year depending on the care you take with the product.
It is important to remember that it is a glass bottle so we recommend you to be very careful not to break it.


SHIPPING | Which countries do you ship to?

Colombia, Switzerland and contries of the European Union. 


SHIPPING | Is there any possibility that you ship to other countries?

If you are not in one of these countries mentioned above, you can write the name of your city/country to confirm if it is possible to send it.

SHIPPING | How long does it take to receive my order?

Delivery times depend on the shipping company and therefore may vary depending on where you live. Ideally, each order should take 2-7 business days from the day of purchase.


SHIPPING | If I haven't received my order, what do I do?

Write to us at info@aquma-bottles.com and we will help you.


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